Namoo House

陳綺芬

Don’t be a victim of scam. False advertisement! Initially, they said everything was unlimited from the menu. There were no exceptions after I asked twice over the phone and personally. After ordering my meat, the server says I ordered too much and only 1 variety of meat is unlimited. Their promotion that I have attached doesn’t say so.. everything in their menu is beef, pork and chicken. If the staff didn’t say I ordered a lot, they would have charged me 899 + ala carte? I’d rate this a 0 if there was such rating in website!

Joni Apriyanto

It was my first time to eat at Namoo. The food was great and our group enjoyed their unlimited meat promo. Here are why I am still giving this restaurant a one. 1. The customer service was not very good. We need to repeatedly ask for side dishes and even if someone already acknowledged it, we need to follow up a few times. It was not busy and we can see the staff just chatting amongst themselves by the kitchen.2. They overcharged us. The meal was advertised for 799. This was even mentioned when the staff sat us to our table. This was explained and also they do not accept any PWD discount. When we got our receipt, we didn't do the math and just paid. When we left, we realised that we got overcharged by 100 pesos each. We went back and politely asked if they can recalculate our bill (lesson learned to always add up bill manually) 3. There's no ownership to the mistake. No apologies received after proving that they charged us 899 vs 799. He just said that this stuff happens then ushered us out without even saying thank you or sorry for the mistake.

Rosaline Agnes Suryawan

As you can see, it clearly says, it’s unli 899 for dinner on weekdays. We called before going there, the person we talked to said everything is unli. As soon as we got there, we asked 2x, they said, everything is unli! While taking our order, probably got overwhelmed with our order. The server says, only 1 chicken, 1 pork and 1 beef is unli. False advertising!

Zhyren Sullivan

Shittiest service for a Korean bbq. False advertisements on their unlimited barbecue. As seen on their ad, they offer a “variety of meat selection” but only offer one kind of chicken, pork and beef for the unlimited. Staff didn’t know about the promo too and informed us 3 times that all meat, including the rice is unlimited. Until later found out, we were ordering ala carte’s.... useless place, shut it down. I am ALSO BLOCKED BY THE INSTAGRAM OF NAMOO HOUSE

Annisa Nur Maulia

The aircon didnt work, the meat was horribly tough. I feel bad for the staff who did an excellent job with their service, but it was just a miserable dining experience for us...