TGI Friday's

Rima Rustiamalia

1.0

In this time around of pandemic, restaurants have to step up and make sure you their guests if they went out and make an effort to dine in the dining places. Last Sunday, July 5th, we made a decision to dine in at. TGIF cafe at TRADITIONAL BGC. Hostessgreeted us and I questioned to be seated outdoors, for me it really is safer. Therefore, we followed the directions provided the station we place our purchase on their app you need to scan on your own phone. 20 mins after, my. Hubby and I question where’s the purchase, at least just work us the beverages. On the other hand, we saw perhaps a manager cleaning desk and hostess approved us by to chair another guest therefore we called her interest and asked her concerning the purchase. As expected it appears they didn't took our order just because a server to arrive with a document and I demonstrated to her that purchase went effectively as my husband had taken a screenshot on my telephone and she held asking me that which was the purchase that I devote. My husband just made a decision to depart as it will need another time and energy to take the purchase and await it. Just what a shame! The supervisor did not also stepped outside and talked to us. Just why don't we go. Oh properly, we shall also let this eating place go it'll be out of our listing forever. I'm a Bistro Group associate so this restaurant will undoubtedly be certainly end up being crossed off my checklist. Not suggested at all because of their poor service.

James Ayap Alviz

1.0

We booked for the Daughter's Birthday celebration at the cafe yesterday. Whenever we arrived, promptly, the table had not been ready. Among the supervisors informed us that the eating place will not entertain reservation on weekends also it was an employee mistake to go on it (niceleadership at fault the staff). In any case, without apologies, the "supervisor" requested us to queue and wait around outside for the turn. The waiting checklist was lengthy and we made a decision to leave. We're able to have understood the error but our concern might have been handled differently (switching a bad experience right into a positive one!). A suggestion as well would be to teach the administration to use " many thanks" when it's appropriate and not once the customer emphasizes about the poor customer support. It noises sarcastic and enhance the irritation (" that is well noted, we realize your problem, our apologies for the inconvenience...etc .." are choices).