Sugar Factory

Janine Elace Soriano-Ligad

4.0

This is a late upload, We went there last December 3rd week for our Barkada Christmas Party. ⭐️ Place and Ambiance: The place wasn’t that big as I thought it would be, There is a candy shop before you entered the place where there were pictures of international stars buying their candy (since the place was originally from Las Vegas). The ambiance was cozy at the same time fancy. ⭐️ Food We ordered the ff: Spaghetti bolognese 5/5 Rigatoni Marinara 3/5 Truffle Alfredo 3/5 Sugar Factory Club 5/5 Fondue 2/5* I normally don’t eat sandwiches but the filling of their sandwich really got me! :) * The fondue was mundane at the same time overpriced :( Not a MUST. ⭐️ Staff 5/5

Selvi Rustam

1.0

So disappointed with their service, I booked a 9pm reservation and turns out they are already closing the store, when in fact their operating hours is from 11am-12am. I have them check their reservations log and my reservation is there indeed. I find this so unprofessional. They did not even apologize for it.

Sere Maida

2.0

So we went to Sugar Factory in BGC last February 4.Here's my rating:Ambiance: 5/5Food: 2/5Staff: 3/5Price: 1/5Ambiance was a 5 because I loved how its kiddie friendly plus the candy shop which made it more inviting. The interior that played between black, white & gold which looked very elegant.Food received 2 because honestly, I'd still choose Applebees over this one. Their price for each dish did not match. Caesar salad lacked parmesan cheese, leaves were close to being dry. Chicken was tasteless and if it wasnt for the gravy, you wouldnt have appreciated it. Calamari was dull, dry and the sauce -- seems like straight from the can. My sister even tried dipping the calamari into the gravy. LOL. Pasta was okay.Seafood Paella -- thats what i enjoyed. Except for i think i opened 4 clams that has nothing but mud in it.Staff were very accommodtating at first, but after taking you to your seat, they are no longer alert. To sum up, they do not deserve the 10% service charge.Price was rated 1 simply because its pricey for their dish.

ElyM.

3.0

Sugar Factory was one of my long-time bookmarked restaurants to try out. The time I finally did, it was to celebrate my sister’s birthday. With it being post-holidays on December of last year, most of the food selections in their menu lacked an ingredient or two, thus we had to opt for other food items.I had planned to order Fried Chicken & Waffles but I was told their waffle maker was broken. Instead, I ordered Nutella chocolate chip pancakes for I was in the mood for breakfast food for dinner at the time.To share among our group, we ordered a Mediterranean salad and a Calamari Fritti as an appetizer; the Big Cheesy burger and Country fried chicken as main dishes; Rigatoni Marinara, Fettuccini Alfredo, and Spaghetti and Meatballs pastas. To drink we had a Make A Wish milkshake, Chocolate Cookie Jar milkshake, a Berry Bliss and Mai Tai goblets.Sugar Factory being a famous specialty restaurant in America, you can expect nothing less but delicious food with Huge servings (yes, huge with a capital H). Not to mention the very American interior of the place with photographs of some of my favorite artists’ posing with their own Sugar Factory goodies framed on the walls. The place was high-ceilinged, too, which was a plus for me.After about almost 2 hours that we spent eating and eventually finishing all the food we had ordered, we took to their Candy Store to fill our pockets with sweet treats.In the end, I had to give this visit with only a 3.5 for the service given to us was rather dismal and bothersome. Despit that, the good food made up for it.

Mehmet Harun Atasoy

3.0

It was alright. Went there for a quick snacking. Ordered the following:The Farmer Burger- Tender, juicy, and tasty. Rigatoni Marinara with Grilled Marinated Chicken Breast- Nothing special. Tastes like canned tomato sauce. Even the chicken seems stale. Chocolate Milkshake- Not a fan of anything "chocolate" but the beau loved it!Vanilla Milkshake- Best milkshake in town, I supposed.*** Food- 3.5/ Ambiance- 4/ Value for Money 3.5

EiLeen

5.0

Staff are very friendly and accomodating. When we got there we thought the store was still closed so we just stood outside but a staff member approached us at the instinct that we were there to dine. Then we were ushered to a table with a comfortable couch.At first we thought the food is pricey but when they were served we were surprised because it was for 2 servings per dish. We ordered pasta vongole, spaghetti, and red velvet pancakes, then one drink each for the three of us. All our orders were delicious and satisfying!The place was also very instagrammable. I loved the black and white theme contrasting the colorful dishes/drinks they serve. Their comfort rooms was also well maintained.Overall, it was a very memorable experience.Thanks! :)

Aulia Salsabila

5.0

It was an awesome experience ever! I got to treat someone special for the upcoming natal day! The staff were very accommodating! Kudos! The price were a bit pricey but it all worth it! :-)

Bea Agoncillo

4.0

Rich kid feels! The food were good esp the baby back ribs. Delicioso! The nachos were a little bit of and the color for me was intimidating. Haha. Also, the place is modern-classic but for me was not complementing. Overall, the foods are awesome!

Victor Agustinus

3.0

It was my first time here and was so excited about the sundaes and their goblet drinks.  Food, ambience, and service were great.  Problem here was that there were a lot of menu items that have run out.  Especially in the dessert space! Went there for their ice creams and sundaes only to be advised that they only have a single flavour left.  Definitely not good for a dessert place.

Sri Susanty Dewi

5.0

Absolutely positively adore this place! My family loves it here. Plus points to the staff - Ferdie was our food server, he was so nice, attentive & accommodating. Keep up the good work and more power!