My Thai Kitchen

Zeynep Özdemir

3.0

My Thai is one of the few restaurants that I like but do not visit frequently. Not all of my friends and relatives like Thai food.The food is great, as always. However, the service in their Gateway branch is not as outstanding compared to their Eastwood mall branch.The dining area was very warm almost little to no airconditioning and the staff were unattentive and took ages to assist us.What we do like is the fact that you can also order from Pho Hoa's menu :)

De Glen

2.0

Service = 2: slow service, crew was not attentive at all - literally no one daring to look at customers, we asked for an extra bowl which was never provided, bill also took too long even after following up twiceLocation = 2: no prob with me sitting outside but it was too warm, and again, it's a challenge getting any of the staff to notice youFood = 2 for tom yum: my go to order in any Thai resto. This was way too salty for everyone in our table, serving was stingy, not at all what the menu shows= 3.5 for pad thai and pork satay: tastes okay but I have had better; portion was decent; liked the peanut sauce= 2 for plain rice: at 60 bucks it was too dryDisappointing dining experience overall. I miss when this place was good when I first tried it in Eastwood. Regret coming back.

Arya Acer

1.0

We came here on a Saturday evening. I was curious because I always passby this place when commuting to work. And so far, we're pretty much disappointed. Service is bad enough that I had to go get my water for myself when I already asked them twice for it. They asked us to have a bills before us even requesting it because apparently their cashier can't process orders fast. They got our orders mixed up and had to wait for our meal without being given an ETA. We were given two bill out receipts. It's a testament of incoordination and I can see no teamwork nor an initiative on all of the waiters. Everyone's bussing near the counter while where the customer's at, no waiter can be seen. Definitely a bad experience on service. Good thing the pad thai is good but you can definitely get better experience with better food on other thai restaurants. Such a bummer