Kuya J

Dhitaaaaaa

5.0

Celebrated my grandma's birthday here. I'm giving 5 stars since she was really happy and enjoyed the food. Although food servings were little and really pricey.

Devan Mega

4.0

Hands down one of the best Filipino cuisine food chains for me. Though their Crispy Pata is definitely the star of the menu, all the other dishes are still good enough to be on the team. But Crispy Pata is star player.

Juleen Esguerra

2.0

We often eat here because we love kuya j’s food and the price is affordable. However, the service is really bad, our visit wouldn’t be complete without a waiter spilling or dropping something. Parang natataranta sila pag peak hours, kulang kulang pa yung order kahit na nililista naman nila, and when you remind them or call them parang irritable na, maybe dahil sa pagod or gutom na sila.

Alexander Teng

1.0

Went here (Dec 26, '17, food served by 1:20pm - Kuya J Festival Mall - Garden something branch). Ordered pinakbet and I didn't know their secret ingredient is a long semi-rusty bolt. All they say now is they're going to investigate the incident, if it's something from the commissary or the kitchen's fault. But then my thought about it is that, even if it's primarily the fault of the commissary, the kitchen is the last front before the food reaches the customer. There's a blatant neglect and lack of quality service here. Hence, it's much saddening especially this season.

Yuka

1.0

We dined here yesterday and i would say that would be the first and last time. Quality of service and cleanliness are the main factors why we wouldn’t want to eat here anymore.When we came it was almost11am, and it wasn’t fill with customers yet. We requested to be transferred to a different table since the one given to us was just right infront of the washrooms, and trash bin, so i guess nobody would want to have flies sharing the food with them.The male server escorted us to a different table and he really showed his annoyance to us. Too  that he even raised his eyebrow & left us there without even rearranging the table set up. We’re a group of 5 but we told him another 3 people will come so we need a table for 8 + a high chair for the kid. But then, he gave us a table set up for 6 and added a chair, to make it 7! Only an extra chair. Shortly after placing our orders, our 3 companions came with a 1yr old kid. We asked for his assistance to give us extra plates and cutleries, and a high chair. But it ended up us taking the plates from the other table and set it ourselves. We followed up the high chair and he replied, “walang available po kasi 3 lang high chair namen” and Immediately tuned his back.We ordered for SaloSalo 4 coz they said SaloSalo1&2 are unavailable. So we ordered a few extras apart from the package. The worst thing was we waited for 30mins and they just served the “lumpia prito”. Yes! Only that, the rice were not even ready. Another server said “Maam d pa po ready ung kanin”. The mere fact that the store is not even at its peak or busy hour, they cannot provide a quality customer service to their customers, it is so disappointing! Seemed that their kitchen too isn’t ready to open! I would understand if it is totally packed by people, i could have given them the benefit of the doubt.After roughly 15mins, the crispy pata was served, followed by the chopsuey. And the rice we had to wait for another 10mins. Then the rest like their bulalo, bangus, and kaldereta finally served almost 5mins after.* Food Servings are quite small* Food Quality/Taste is not really overwhelming* Cleanliness of the plates, glasses, and cutleries are not so clean at all. You can see the marks or patches on it, the glasses were rough to touch and you’ll see that it was not properly cleanse or rinsed.*The servers and staff definitely has a poor quality of customer service, and lack of manners. They simply put the food orders on the table, regardless if that will be on the edge of the table. You have to tell them that they need bust out. They compressed us in a table for 6, whereas we are a total of 8, seeing that there are tables available on the other side that we’re unreserved. They must train their people well.

Ayuwidya

4.0

good food and good price but staff a little bit slow, need to constantly remind additional orders and request, even the halohalo almost took years before was served that is after 2-3 times followup.

Michael Christanto Djaja

2.0

We dined in a little bit after lunch. The resto was not that full and we opt to sit on the table near the door, no one even welcomed us and directed us where to sit. Food came in more than 20mins after we ordered, funny though that we almost finished eating when the Caldereta came (which we even had to follow up quite a few times). There even came a point that a waiter went with our bill when we were clearly just halfway our lunch. Scallops were tasty, the ginataan bilo bilo was about the right level of sweetness, though the langka could have been sliced in half so it wasn’t too big to eat. Not very good customer service too, water was just given to us in a large carafe when we were hoping that they would pour it into our glasses. Settlement of the bill took some time as well. There wasn’t any service charge so maybe that’s why service wasn’t as good as we expected it to be. Also staff were just sleeping in the tables beside the reception area. Not a good sight for guests.

Kalyssa Tracy

3.0

I must say,, it was our first time and it was not that bad at all🌟🌟🌟 FOR THE SERVICE, CREW WERE ACCOMMODATING AND ATTENTIVE (MEJO MABAGAL LANG SA BILL)🌟🌟🌟 CHICKEN WAS DELICIOUS ,PANSIT AND THE BBQ WAS TENDERTHE RELLENONG TALONG WAS A MEDIOCRE, IT WAS BLAND, WALANG GINILING🌟🌟🌟AMBIENCE WAS OK, IT WAS A SUNDAY SO ALL THINGS CONSIDERED, OKAY🌟🌟🌟 WORTH YOUR MONEY FOR ME

Armie May Rico

3.0

Service is quite slow. Waited for about 25 minutes for our food to be served. Loved the food specially the beef caldereta, truly fall of the bone. Loved the ube halo-halo.

Clarissa Anastasya

3.0

Kuya J branches get crowded easily so better come here at around 11am for lunch. Their menu is like a magazine or coffee table and it differs every now and then, which is good.In this particular visit we ordered Whole Roasted Chicken, Crispy Pata, Chopseuy, and Saba Halo Halo. Their chicken tastes good; nothing special but will definitely order this again. I like their crispy pata more. The pork's skin is crispy at first but after some minutes it becomes soggy. It's fine though and it's still my favorite food from their menu so I hope they make it more consistent just like how other restaurants achieve it. Chopseuy is good. Their saba halo halo is not what I expected. Yes the ice texture is the same as ube's but this one lacks flavor, sweetness perhaps. The syrup is just on the top and aside from bananas, they have gulaman, sago, and macapuno included. It's a bit overkill for a saba halo halo. I prefer their ube halo halo because it is creamy and more tasty. Now I guess the amounts of milk and sweets are the same; it's just the ube that saved the flavor.Staff are quite attentive because we always eat here before rush hour. However they don't smile a lot and it's as if they aren't happy. Their place is big but we avoid being seated in the corner because there are too many flies and insects. Even though they give us candle it won't make them go away.