Yuan's Wings

Dimas Aditya Rahadian

3.0

The wings are delicious, especially the Yuan's bestseller and the ambiance and the music are fitting to the place's theme and food.However, I believe they should improve in terms of Customer Service., It was actually our first time to eat there and I am not aware of the Happy Hour promo (6PM toll 8PM) until we have already settled the bill and already standing by the door. I asked the waitress as to why our food was not billed as per Happy Hour promo since we dined before 7PM. The waitress' response was "it should be the customer to say that they are availing the happy hour." Toinks! What if its the customer's first time to eat there or missed the small and dark sign by the door indicating the "happy hour promo?". If they are aiming for good customer service, it would be a good gesture to advise customer about the promo.But overall it was a pleasant dining experience.

Foodtrotters

4.0

Gustong gusto ko kahit anong flavor ng wings nila. I always went back to try different flavors. And best match with beer. Eating it with your hands makes it more delicious. May gloves naman. ☺️

Agnetha Yulo Ayson

1.0

One, my husband's question was: why don't they have much customers? We arrived at 8:30 pm wanting wings and ate at this place about a couple of times. So we ordered 15 pieces of wings for take out. As stated in their menu - the wings are freshly cooked so it will take 15 minutes. And after 30 minutes, I went over to the cashier, and observed that the cashier and waitress was using their cellphones and busy chatting. After paying, I went back to my seat. Now I finally realized the time I wasted, I went back to the cashier only to find out they have not cooked my order at all. I immediately asked to cancel. Guess what both employees were not sorry or even apologetic. WILL NEVER EAT HERE AGAIN. THE CUSTOMER SERVICE SUCKS!