RACKS

Shinta Palupi

5.0

It has been awhile since I had a taste of Racks! Definitely the whole experience made more memorable due to the great customer service of the both Ms. Roxie and Ms. Ruth. The team went out of their way to serve an order! Corporate headquarters was also fast to connect us for a small order it was very rare to find great customer customer service !

Tahasencar

5.0

After attending mass last Sunday my boyfriend and I chose between racks and peri peri.Both restaurant seems so bc that day. We decided to pick racks between peri peri cause from menu stand outside their store, a tall guy(forgot his name) immediately approach us and told that there’s still available couch inside. It took us long time to order because it’s our first time to try racks so we call the attention of the server named meann to help us with the menu. We ended up ordering their classic pork ribs half rack because of her suggestion that if I preferred a ribs with some fats on it that would be a perfect choice. After taking our order my boyfriend change his mind he wanted our order to be full rack. So we call again meann if its still possible to change our order to full rack. She immediately go to the kitchen and ask I think its her supervisor but same uniform🤔 came back again to our table and said “yes mam okay lang po hinabol ko lang sa kitchen”. But we realize that she already punched our first order so we decided again to stick with half rack medyo makulit na kame but we’re glad that meann didn’t showed us any signs ng irita or naiinis factor na madalas sa mga bc na restaurants and we saw that were not the only table that she was assisting. Finally food came, classic pork ribs is so tender just the right portion of fats on it perfect combination with their own style bbq sauce with some extra hot sauce. We will definitely be back not just for the great food but also with the great service that we had in this branch. Food is nothing without great service though.