Akira

Nikki Sanchez

1.0

When we told the manager of how rude their waiter was, the manager apologized BUT when he was talking to the waiter...it seemed that the waiter did not take the feedback and was even rolling his eyes. The manager was doing all the work. The second time we went...their service was SOOOOO SLLLLLOOOWWW. They gave my boyfriend's food first after 20mins and then mine 30mins after. We ordered 2 freakin meals! My goodness! Of course my boyfriend wont eat his meal given that mine wasnt there yet! This happened in Akira Shangrila. Will never go back to that place again and I will tell my friends and family to just go to OMAKASE its cheaper and they have good service or OOMA or OGETSU HIME. Dont waste your time here.

Iremguner.17

2.0

We went here to try out their teppanyaki table, but all 3 tables were occupied so we settled for a regular table instead. This would turn out to be a huge mistake. Despite trying out different entrees from their menu, we found the entire experience to be very disappointing. The place was less than half capacity, but they took over an hour to serve half of our order. The next half took them another half an hour to finish the order. Wagyu Ramen (P378)This seemed interesting as this dish is heavily publicized in their posters and table displays. After ordering the dish, the server informed us that they don't have Wagyu so they will be replacing it with Tenderloin strips instead.  Broth we chose was Miso (salt based), but the soup was a bit sweet and each bowl only had 4 overcooked strips of meat.Blow Torched Maki (P348)I found this to be one of the better dishes we ordered. Kani and cream cheese is wrapped with rice topped with a good balance of salmon and tuna. Dragon Roll (P599)The priciest of the sushi plates we ordered, but the most disappointing. The unagi inside the roll was overpowered by the sweet zest of mango placed on top. It tasted like a California Maki without kani and cucumber.Sizzling Salmon Cheese (I forgot the exact price and name of this new dish) It was served on a sizzling plate that wasn't hot which made the melted cheese harden quickly. Although they gave a generous serving of cheese, the sushi itself was only 4-5 pieces. Teppanyaki Set B (U.S. Ribeye Prime 100g, Chicken, Shrimp, and Beef for P1268) Plate was relatively small for the price and the beef although tender, mostly consisted of fatty parts. The shrimp bites included was equivalent to about 3 medium sized pieces. The dish mostly contained vegetables and a decent serving of sliced chicken breast. I would not recommend ordering this dish.Mixed Seafood Teppan (P728)I felt that the serving for this was fair, it could easily serve 3-4 people. Mix of salmon, fish fillet, squid, shrimp, and oysters. The fish was very tender and easy to digest. The oyster on the other hand, had a slight fishy taste(malansa). It isn't easy to notice as each osyter is heavily dressed with butter and garlic, but I was able to taste a slight hint of rotten seafood in 1 of the 2 oysters I ate.To be frank, none of the dishes we ordered tasted good, especially if consider the fact that you're already paying a slight premium for Japanese food. For the price point of this restaurant, I expected much better service from their staff. They weren't attentive, and the staff did not pay much attention to us despite being seated inside. I can't imagine how the service will be if you dined outside.The last time we ate here, the service experience was completely different from today. I remember being impressed by the teppanyaki artist who performed and felt that the overall experience wasn't pocket friendly, but not bad at all. The only difference from our two visits is that we were seated in the teppanyaki table the first time. I'll make sure to take a mental note to not go come back to this place even if the artists have great showmanship.

Melih Aydın

4.0

I ordered US Rib eye teppanyaki, salmon sashimi, and miso soup. The beef was tender but I have tried tastier teppanyaki. Sashimi and miso soup were okay as well.