Star Monica Hotel, Resort and Restaurant

RoseLyn Cruz

2.0

We tried both their reataurant and pool. Their employees in the restaurant have become incompetent, untrained and unattentive. They leave visitors without asking what exactly are needed plus they even forgot to supply basic items such as helping spoon, etc. Their employees are caught gossipingwith one another. The restaurant's room temp is too hot. The staff didnt start the airconditioner even with request. Avoid until they repair their service issues

Katrina Wood

2.0

Well as my name indicate this property offers great potential and also there was a fresh wing being built whenever we were there. The positioning appropriate us and the swimming pool was great but a little dirty. The resort is less than simple and Iwrote a page of enhancements and personally provided it to the resort manager which was a girl the girl of the owner. I am hoping that she has used aboard all that I informed her as the location has HUGE Possible but unfortunately without experience of what's acceptable in this contemporary period. Shortage of towels etc and common comforts one expects of residing at hotels. Price isn't low sufficient for the grade of the remain. They base everything on the amenities which to my brain isn't enough. I had visitors visit plus they tried to cost me for the usage of the swimming pool for them despite the fact that I has been a resident. Anyway there exists a lot of enhancements necessary for this hotel.

Grace Anne Michael Joseph

1.0

The service was ok, staff try their best to pay for the shortcomings of the administration. But the place is very disorganized. Dirty drinking water, yellowish that you'll not even desire to have a bath. Food , just okay, nothing special.