The Prawn House

Wie Oktafiani

1.0

I actually used to recommend this spot to my close friends, but I acquired really disappointed. their "all-you-can-eat" is not actually "all-you-can-eat". My sisters and We found their 580 buffet advertisements and wished to treat our father to an all-you-can-eat crab and prawn for Father's Time. Wewent around 6:30pm however the waiter said we can not avail of the buffet since they don't have enough prawns to set up their buffet... BUT we are able to purchase ala cart @ PHP199 for 4 pcs. What? You will want to just used the people they will have for ala cart and place it within their buffet? Are usually they attempting to shell out additional money from us given that they can profit even more if we purchase ala cart? It's Sunday and Father's Day ... Which eating place ruined it for all of us! Worst customer support ever!

Dewi Velayeni

1.0

We visited Prawn Home for Father's Day time because we wished to treat our father to an all-you-can-eat crab and prawn. In the event that you read my initial review, I'm a large fan of the restaurant and my children is a BIG enthusiast of seafood! We wereall looking towards dining there with this special event so we wished to create a reservation the night time before but nobody had been answering their telephone! I known as at around 6 or 7 at night, about 10 periods but no answer. Fast forward the very next day (which is the specific Father's Day), most of us piled up inside the automobile and headed to Prawn Home. Surprise, surprise! There exists a buffet however they don't accept clients anymore. Associated with that they don't possess enough food to assist for the buffet! Several individuals were already eating however they won't why don't we eat! We tried speaking with the supervisor and he said we are able to purchase buffet, but we're prohibited to obtain prawns from the buffet desk - just the crabs! Can you envisage going right through the buffet desk but getting limited from the prawns?! It had been a slap in the facial skin! He furthermore said we are able to just purchase prawns ala carte, that is 199 pesos for 4 items. We were a celebration of nine, therefore we must order at the very least 6 plates of prawns - that's yet another of just one 1,194 pesos! We didn't desire to ruin the day thus we asked if we're able to purchase the buffet, plus they at the very least give us a lower price when we purchase prawns ala carte. The solution? A big NO! We were outraged - they didn't even make an effort to console us. It had been us who experienced to suggest answers to the issue when it ought to be another way around. When we were going to go, the supervisor followed us outside attempting to explain the circumstance. Needless to say we were already actually angry by then so when I informed him that I'm going to be authoring the incident on Vacation Advisor, he sarcastically mentioned "Okay nuon na ma'm. Salamat daan sa comment ha!" (I'd enjoy that, thank you beforehand for the comment!) Wow! This cafe changed a whole lot! The staff isn't as great with customer support as they was previously, and the purchase price even increased. I'LL NEVER GET BACK TO PRAWN Home! WE MAY NOT End up being YOUR RICHEST CUSTOMER, NEVERTHELESS, YOU JUST Shed LOYAL CUSTOMERS WITH HOW YOU HANDLED US.