Almon Marina

Suci Septiani

1.0

Bad experience. Below may be the email i delivered to their business stating my mom's encounter: This occurred on March 15,2017 around 6-645pm. My mother visited the Mall of Asia branch to get 2 sandwich. One on her behalf and one for my buddy. My brotherhas a legitimate PWD i.d. and he could be still alive. She delivered my brother's pwd id, the booklet and she is among the authorized person to get items with respect to my brother. When my mom came real estate, she explained that the branch refused to honor my brother's pwd id & refused to provide the correct pwd discount because he wasn't actually there. My mother explained that she actually is among the authorized person to get (which may be noticed on the booklet) and that my buddy has MULTIPLE DISABILITIES that is why he wasn't in a position to go there actually. She even showed images of my buddy. All she questioned that the Philippine regulation be accompanied by your branch. Sadly, both the branch supervisor and the cashier individual refused. My mother had no selection but to get the two 2 sandwich in any case because my buddy wanted the sandwich quite definitely. I'm very baffled why your establishment won't honor it. The id obviously indicated that my buddy has multiple disability. Think about other pwd that are mattress ridden? Do there is also to be actually be there in your branch, all strapped during intercourse, just to have the ability to purchase products with special discounts? When my mom has been pointing out that some other f&b establishments honors pwd id, she had been well informed that she can simply head to those establishment. This specific staff really must undergo customer support training. When I requested my brother's pwd id, it had been told us that foods and drinks are included, and my buddy does not have to be right now there. What is essential may be the booklet, the id, and the individual purchasing is one particular authorized. I am hoping you coordinate with Workplace for Persons with Disability Pasay City and inform them to inform people that have pwd ids they will have to be physically present when buying f&b. I will also boost this complaint of ours in their mind, exactly like what your supervisor suggested us to accomplish. Be confident that proper legal activities will undoubtedly be taken to prevent this sort of disturbance to your branch once again. Thank you.

Vickald Adzhari Setyawan

4.0

Proceeded to go from the airport to the cafe. Ordered from their established menu i.electronic. Sausage with pasta, baked Poultry with pasta, pastrami sandwich with pasta and farmer’s ham sandwich with pasta. There exists a selection of putanesca, bolagnaise or creme sauce. We liked our meal. Payas you order plan. They provide discounts to PWD.